Hi, we’re Hartley & Rose — a brand inspired by timeless style, elegant details, and pieces that make everyday life feel a little more special.
What started as a small dream grew into a carefully curated collection designed to help people feel confident and stylish every day. Every order and every bit of support means the world to us.
Thank you for being part of our journey — we’re so grateful you’re here.
— The Hartley & Rose Team
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FAQs
Once your order has been confirmed, you will receive a confirmation email with your order details and tracking information. Orders can usually be tracked within 2–5 business days after shipment.
ou can return items within 30 calendar days of receiving them.
- Return shipping costs are the buyer’s responsibility.
- Approved refunds will be issued to your original payment method.
If you have any questions, concerns, or need assistance with your order, please feel free to contact us at:
Our team at Hartley & Rose will be happy to help you and respond as soon as possible.
Orders are typically processed within 3 business days after being placed.
Yes, the following exceptions apply: Partial refunds may be issued for items that:
- Show signs of use.
- Are not in their original condition.
- Are damaged or missing parts (not caused by us).
- Are returned more than 30 days after delivery.
At Hartley & Rose, you can shop with confidence thanks to our 30-day money-back guarantee. Simply return your items within 30 days.
We are offering free shipping throughout the UK only today.
If you have any questions, feedback, or concerns about your order, don't worry! Our customer service team is here to assist you.
Your payment information is processed securely.

Temporary discount! Order now and receive an exclusive discount – while stocks last.